Is Your Car Workshop Reliable & Trustworthy?
Car Care Tips We found a very interesting article and thought it relates to car drivers in the UAE as
With the advent of the internet everything is openly available and recently one of our customers asked us why we don’t buy parts online which are at times much cheaper? Before I answer that, let me first give you an example of what we discovered, when we did buy brake pads online.
We found a LOCAL online website supplying Genuine Audi Q7 brake pads at 525/- while the same brake pads were available from the dealer for AED 920/-. With such a vast difference we needed to investigate and decided to place an order from the site. In all fairness, the site ordering experience was good and we received the parts within 7 days as promised. But after opening the package this is was we found
There are Reputed International sites in Europe and US who do sell very good quality parts Genuine, OEM (Original Equipment Manufacturer) or AM (After Market) with warranty. When we find that there is substantial savings we do give our customer the option for these parts. These websites have been recommended and used by us over the years. We know they will maintain their quality.
When it comes to non-critical parts, say for example cosmetic items like a grill or other components, there is no harm in ordering online but then you have to be prepared to deal with all the other hassles of incorrect part being sent, warrant on the part and trying to claim it if things don’t work etc.
If you are looking for more economical options for parts try OEM (Original Equipment Manufacturer) or AM (After Market), which we also source from reputed dealers and which come with warranty. It’s important to note at this point that imitation parts aren’t the same as “aftermarket” items. Reputed OEM and AM manufacturer are also victims of counterfeiting so sourcing from the dealer or authorized distributor is essential.
As a service provider we want to ensure that we give our customers the best, that includes standing behind the work we do by giving Warranty on the Jobs we do. That’s why we at Max Garage source our parts from reputed dealers, who we know will not switch parts around and who we have at some point even tested to ensure that they have supplied us with genuine parts.
There are plenty of websites online selling parts and as the owner of your car you have the choice to buy parts from whoever you want, but be warned, if its too good to be true, it probably is.
Counterfeit car parts pose danger to UAE drivers
https://www.thenational.ae/arts-culture/counterfeit-car-parts-pose-danger-to-uae-drivers-1.137240
Feds warn of counterfeit auto parts
https://www.local10.com/consumer/call-christina/feds-warn-of-counterfeit-auto-parts
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